Terms and Conditions
Cappa Docia Hot Balloon maintains the www.cappadociahotballoon.com Website (“www.cappadociahotballoon.com“). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site you expressly agree to be bound by these Terms of Use and the www.cappadociahotballoon.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. Cappa Docia Hot Balloon reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, Cappa Docia Hot Balloon may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
Limited License
You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. Cappa Docia Hot Balloon may change, suspend, or discontinue any aspect of the Site at any time. Cappa Docia Hot Balloon may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.
Site Operation
United Arab Emirates is our Country of Domicile. Cappa Docia Hot Balloon controls this Site from the U.A.E. Cappa Docia Hot Balloon makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
Applicable Law
The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.
Purchases
Cappa Docia Hot Balloon accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction, Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of Cappa Docia Hot Balloon. All refunds will be made onto the original mode of payment.
OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES.
Cappa Docia Hot Balloon will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not countryspecific.
Representations By You
By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Cappa Docia Hot Balloon through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Permitted Use
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Cappa Docia Hot Balloon to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Cappa Docia Hot Balloon to do so. The content and software on this Site is the property of Cappa Docia Hot Balloon. The cardholder must retain a copy of transaction records and Merchant policies and rules.
Your Account
If you use Cappa Docia Hot Balloon Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
No Commercial Use
This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Cappa Docia Hot Balloon’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication.
Cappa Docia Hot Balloon will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.
Links and Search Results
The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. Cappa Docia Hot Balloon has no control over these sites or the content within them. Cappa Docia Hot Balloon does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Cappa Docia Hot Balloon does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer.
By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Cappa Docia Hot Balloon for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at [email protected]
Copyright Policy
Cappa Docia Hot Balloon may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
Intellectual Property
Although Cappa Docia Hot Balloon is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through Cappa Docia Hot Balloon system.
The On-line Materials are Cappa Docia Hot Balloon intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of Cappa Docia Hot Balloon, except as expressly and specifically permitted under these Terms of Use. The On-line Materials are and will remain the exclusive property of Cappa Docia Hot Balloon. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in Cappa Docia Hot Balloon. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with Cappa Docia Hot Balloon.
You acknowledge and agree that Cappa Docia Hot Balloon will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At Cappa Docia Hot Balloon request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Cappa Docia Hot Balloon or perfect these rights, titles or interests in Cappa Docia Hot Balloon name.
DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. Cappa Docia Hot Balloon MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. Cappa Docia Hot Balloon ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. Cappa Docia Hot Balloon SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF Cappa Docia Hot Balloon HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF Cappa Docia Hot Balloon WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW. VIOLATION OF TERMS OF USE.
You understand and agree that in Cappa Docia Hot Balloon sole discretion, and without prior notice, Cappa Docia Hot Balloon may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if Cappa Docia Hot Balloon believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of Cappa Docia Hot Balloon, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Cappa Docia Hot Balloon for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. Cappa Docia Hot Balloon may release user information about you if required by law or subpoena.
Indemnity
You agree to indemnify and hold Cappa Docia Hot Balloon, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.
License Granted To You
By providing materials to Cappa Docia Hot Balloon, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Cappa Docia Hot Balloon an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you.
Cappa Docia Hot Balloon may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Cappa Docia Hot Balloon for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Cappa Docia Hot Balloon. Any communication or materials you send to Cappa Docia Hot Balloon will be treated as non- confidential and non-proprietary and may be disseminated or used by Cappa Docia Hot Balloon for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.
Advertising
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Cappa Docia Hot Balloon is not responsible for the acts or omissions of any advertiser or sponsor.
Severability
If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect. Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.
Payment confirmation
When you book a reservation for a product through the website, Cappa Docia Hot Balloon collects your payment information and processes your payment as described below under “payment processing”. Cappa Docia Hot Balloon accepts the following credit cards: mastercard and visa. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Dubai Adventure Tours on the credit or debit card statement.
And you will get confirmation within 48 hours by email.
Refund policy
No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
Refunds will be done only through the original mode of payment
For no refund policy if you have purchase some specific time coupon tickets, event or attraction or accommodation which have no refund and replacement, it will be non-refundable in all circumstances.
Cancellation Policy
Canceling a booking with Cappa Docia Hot Balloon can result in cancellation fees being applied by Cappa Docia Hot Balloon, as outlined below. Additional fees may be levied by the individual supplier or tour operator (see your Cappa Docia Hot Balloon voucher for specific details). When canceling any booking you will be notified via email or telephone of the total cancellation fees.
If you have purchase event, attraction or coupon ticket, it will be non-refundable in all circumstances.
In some cases hotel or accommodation is also non-refundable but depends on bookings policy which can be mention on voucher
Other services
If you cancel at least 48 hours in advance of the scheduled departure, there is no cancellation fee.
If you cancel at least 24 hours in advance of the scheduled departure, there is a 50 percent cancellation fee.
If you cancel before 24 hours of the scheduled departure, there is a 100 percent cancellation fee.
The refund will be complete by maximum 30 days from transaction date